FAQs
Frequently Asked Questions
Yes. It only unlocks for pets with the smart key. The sealed, heavy-duty door with auto-lock keeps unwanted animals out.
An iGuardPaw Smart Pet Door supports unlimited collar sensors, so you can give all your pets permission to come and go freely.
Yes. Just set your allowed access hours (e.g., 6:00AM - 9:00PM). It locks automatically outside these times. Plus, in auto mode, your pet can still enter even after hours.
No. Flexible seal strips, metal edging and 3-sided magnets deliver a tight, weatherproof seal.
The first row on the top panel is not a set of buttons; they are indicator lights. To adjust settings, please use the three buttons on the row below: the left button, middle button, and right button.
No. This smart dog door is not motor-driven. The motor only unlocks the flap, which pets can then push open for more reliable operation. The flap stays closed even when unlocked, balancing pet access and a secure seal.
Currently, you can only choose either Auto Mode or Timer Mode within a single day. Switching between modes requires reconfiguration, and the previous settings will be automatically disabled after a new mode is set up.
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