FAQs

 

Frequently Asked Questions

Answers about the iGuardPaw Smart Pet Door.
1
Can this pet door keep raccoons, coyotes, and stray animals out?

Yes. It only unlocks for pets with the smart key. The sealed, heavy-duty door with auto-lock keeps unwanted animals out.

2
How many collar sensors can one pet door support?

An iGuardPaw Smart Pet Door supports unlimited collar sensors, so you can give all your pets permission to come and go freely.

3
Can this doggie door be set to curfew mode?

Yes. Just set your allowed access hours (e.g., 6:00AM - 9:00PM). It locks automatically outside these times. Plus, in auto mode, your pet can still enter even after hours.

4
Is it drafty with the AC or heater on?

No. Flexible seal strips, metal edging and 3-sided magnets deliver a tight, weatherproof seal.

5
Why is there no response when I press the first row of labels, such as TIMER, AUTO, or RANGE?

The first row on the top panel is not a set of buttons; they are indicator lights. To adjust settings, please use the three buttons on the row below: the left button, middle button, and right button.

6
Is this totally a motor-driven pet door?

No. This smart dog door is not motor-driven. The motor only unlocks the flap, which pets can then push open for more reliable operation. The flap stays closed even when unlocked, balancing pet access and a secure seal.

7
How many modes/time slots can be set in one day?

Currently, you can only choose either Auto Mode or Timer Mode within a single day. Switching between modes requires reconfiguration, and the previous settings will be automatically disabled after a new mode is set up.

8
Where can I buy the iGuardPaw Smart Pet Door?

You can find us on Amazon. Our products are sold on Amazon and fulfilled by Amazon. For bulk orders, please contact us through the contact page.